Emergency Services

We’re a button-push away

OnStar Emergency Services when and where you need us

OnStar Emergency Services during an emergency at night in the city.

We’re here for you — no matter what kind of emergency.

Unexpected events can happen any time. Whether you’re in a crash, having a medical emergency, need assistance at home, or need help during severe weather, an OnStar Emergency Advisor* is ready to help you.
 
  • Caught in a storm or natural disaster? With Crisis Assist,* Advisors can help you locate shelter and resources and assist with directions when needed.
  • Stranded, out of gas, or have a flat tire? With Roadside Assistance,* we’ll help coordinate assistance to your location and help you get back on the road in no time.
  • Involved in a crash? Automatic Crash Response* alerts us with your location and critical crash details so we can contact the appropriate 911 centre to request help be sent to you, even if you can’t ask for it.
     

No matter where you are or when you need us, our specially trained Emergency Advisors can contact 911 to request assistance be sent to your location and can provide emergency medical, fire and police guidance until help arrives on the scene. You are never alone and always have a human connection in your time of need when you have OnStar.

 

Couldn't find parsys in reference partial. Please confirm the partial exists and is published.

Couldn't find parsys in reference partial. Please confirm the partial exists and is published.

OnStar helps a medical emergency.

Health scare across the border

An Alberta dad turned to OnStar when his son went into anaphylactic shock on a road trip to Montana.
Read the Story
alt

We’re here for you through all kinds of emergencies

Emergencies come in many forms. Here are some of the ways we’re here for you.
A police officer arrives at a scene thanks to OnStar's vehicle mobile app.

OnStar joins police on the hunt for Member’s stolen vehicle

Getting milk turns sour for a property manager in London Ontario when thieves take his vehicle for a joyride.
Read the Story
OnStar advisor helping about during an emergency service.

Questions about our Emergency Services?

We’ve answered some of the most commonly asked questions people ask us about our Emergency Services.
See Questions
OnStar aids EMT first responders to help a passenger through the window.

Helping our heroes serve

See how OnStar supports the work of First Responders.
Learn More

We’re here for you through all kinds of emergencies

Emergencies come in many forms. Here are some of the ways we’re here for you.
A police officer arrives at a scene thanks to OnStar's vehicle mobile app.

OnStar joins police on the hunt for Member’s stolen vehicle

Getting milk turns sour for a property manager in London Ontario when thieves take his vehicle for a joyride.
Read the Story
OnStar advisor helping about during an emergency service.

Questions about our Emergency Services?

We’ve answered some of the most commonly asked questions people ask us about our Emergency Services.
See Questions
OnStar aids EMT first responders to help a passenger through the window.

Helping our heroes serve

See how OnStar supports the work of First Responders.
Learn More

Try our most popular features on us! 

Enjoy the most popular features OnStar has to offer - including in-Vehicle Data,* remote commands* and safety services* -in an eligible Chevrolet, Buick, GMC and Cadillac vehicle.*
Learn More
Two happy people seated at the front row of an OnStar-subscribed vehicle.