Automatic Crash Response

In a crash, OnStar is there for you

Because every moment matters

Help in a crash. Even if you can’t ask for it.

Car crash detection. It matters. In the moment of a crash, a fast response is everything. It’s why we created OnStar Automatic Crash Response.* Using built-in vehicle sensors, a specially trained OnStar Advisor can be immediately connected into your car to offer help. Even if you don’t respond, our Advisors can give First Responders your location and use Injury Severity Prediction to tell them the likelihood of serious injuries. OnStar Advisors are also trained and certified* to provide medical assistance until help arrives, ensuring you won’t face the emergency alone. Simply put, OnStar crash detection can help save lives.

 

Life is unpredictable. It’s why we built the
Safety & Security Plan.

Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. Car thieves? We’ll stop them in their tracks.* The OnStar Safety & Security Plan* gives you Turn-By-Turn Navigation*; GM Roadside Assistance* (including towing); and if you’re in a crash,* we’ll check in and request help, even if you can’t ask for it.



Life is unpredictable. It’s why we built the
Safety & Security Plan.

Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. Car thieves? We’ll stop them in their tracks.* The OnStar Safety & Security Plan* gives you Turn-By-Turn Navigation*; GM Roadside Assistance* (including towing); and if you’re in a crash,* we’ll check in and request help, even if you can’t ask for it.

OnStar Safety & Security Plan highlights 

Emergency Services 

Medical emergencies. Crash emergencies. Weather emergencies. OnStar Advisors are here for you. For all of it. 

Roadside Assistance 

Whether you’re out of gas, your tire’s flat or your battery is dead, we’ll get you a tow or whatever help you need to get back up and running. 

OnStar Guardian® app 

You’ll have our safety services with you on your phone. Plus, add up to seven family members* or friends, so they’ll have OnStar safety too.  

Here are a few more ways we help you to be safe out there

From tips to apps, we have your back

"No one saw" 

As a nurse, Nancy Riches has helped patients in their time of need for many years. But one morning she found herself in need of help when she was hit by a semitruck on the highway.

Grateful to have OnStar on her team

A Coast Guard captain was reassured to have OnStar advise her when she was accosted by another driver after a crash.

Which button should you push?

Which button should you push in order to get the fastest help from OnStar? Find out when to push the red or blue OnStar button.

Here are a few more ways we help you to be safe out there

From tips to apps, we have your back

"No one saw" 

As a nurse, Nancy Riches has helped patients in their time of need for many years. But one morning she found herself in need of help when she was hit by a semitruck on the highway.

Grateful to have OnStar on her team

A Coast Guard captain was reassured to have OnStar advise her when she was accosted by another driver after a crash.

Which button should you push?

Which button should you push in order to get the fastest help from OnStar? Find out when to push the red or blue OnStar button.

GM Truck Driving Through Small Town Roads With Green Grass.

OnStar requests help for baby Sam and his grandmother after crash.

Jennifer Cadwallader was dazed after a car crash and concerned for her baby grandson in the back seat. Fortunately, an OnStar Advisor was there to offer guidance when Jennifer needed it most.

Try our most popular features on us! 

Enjoy the most popular features OnStar has to offer like In-Vehicle Data*, remote commands* and safety services* in an eligible Chevrolet, Buick, GMC* or Cadillac vehicle*.