In an emergency, pushing the red Emergency button connects you to a specially trained OnStar Advisor who can notify first responders. Before help arrives, Advisors are certified to provide Emergency Medical Dispatch (EMD) assistance for situations such as shortness of breath, cuts, concussions, childbirth and other emergencies.
You can use Emergency Services
In severe weather conditions or a crisis, with OnStar Crisis Assist
- Severe Weather: Thunderstorms, tornados, flooding, hurricanes or winter weather
- Natural Resource/Man-Made Disasters: Energy/power outages, hazardous material situations or terrorist activity
- Natural Disasters: Earthquake, landslides, tsunamis, wildfires or volcanic eruptions
- To request police, fire or medical help
- To report an accident
- To request help for others on the road
If you’re in a crash, built-in sensors can automatically alert an OnStar Advisor and, with Injury Severity Prediction, the Advisor can help prepare first responders for the severity of the crash.
Don’t worry—we can still pinpoint your location and send help. When you push the red Emergency button, your OnStar Advisor can use GPS technology to locate your vehicle.
If an OnStar Advisor is connected to your vehicle, they can dispatch help to your location, even if you’re unable to ask for it yourself.
It’s someone who pushes the red Emergency button to help someone else when they see an emergency on the road. An Advisor can use GPS technology and the information you provide to locate the emergency and contact the nearest emergency service provider.
No. Pushing the button connects you to a specially trained OnStar Advisor who can help provide medical assistance. They can also contact emergency service providers in the same manner that dialing 911 would. These specially trained OnStar Emergency Advisors can pinpoint your location and offer critical assistance, staying on the line with you until help arrives.