3G Network Sunset FAQs | Support

What is the U.S. 3G network sunset and how does it affect my OnStar subscription as an OnStar Member driving in the U.S.?

Many Chevrolet,^® Buick,^® GMC^® and Cadillac^® vehicles on the road today use OnStar hardware, which leverages cellular networks for connectivity. As U.S. cellular carriers transition to 4G and 5G connectivity, certain vehicles may experience issues that prevent voice services. As an OnStar Member living in Canada, you may be impacted by the U.S. 3G network sunset when driving in the U.S. In 2021, OnStar began working with AT&T on network updates and started executing over-the-air software updates to ensure Members were not impacted by the network transition.
Which GM vehicles are impacted by the U.S. 3G network sunset?

In the U.S., the 3G network sunset will impact certain 2015 model year and newer GM vehicles.

Click here to see if your vehicle is impacted.
When will the U.S. 3G network sunset occur?

The U.S. 3G network was discontinued in February 2022.
Do I need to take any actions following the U.S. 3G network sunset?

OnStar addressed the U.S. 3G network sunset by working with AT&T to make necessary network updates. All impacted vehicles received a network update to protect them from the U.S. 3G sunset, and OnStar will continue to deploy over-the-air software updates throughout 2022 to ensure an optimal experience for Members.
Do I have to do anything to request over-the-air software updates?

No. You do not have to request any future over-the-air software updates. Depending on your vehicle, you may have already received the software update automatically or a prompt asking you to accept the software update.
Will I have to pay for the over-the-air software update?

Members with an active, connected vehicle will receive an over-the-air software update. The update does not require a paid plan.
What if I am having issues connecting to OnStar following the 3G network sunset?

While all impacted vehicles received a network update, a small percentage of vehicles may experience an issue connecting to OnStar while traveling in the U.S. These Members will not be able to use voice services when they push the blue OnStar button or the red Emergency button.

If you press your red Emergency button or Automatic Crash Response*12 is triggered, the Advisor will be able to receive your contact information and vehicle location. The OnStar Advisor will then attempt to call you back using the phone number on file. For any calls that do not have voice services and Automatic Crash Response is triggered, OnStar will automatically request emergency services be sent to your vehicle’s location.
What if I cannot get ahold of OnStar during an emergency?

If you are unable to get in touch with OnStar during an emergency, you should contact 911 immediately.
When will this issue be resolved?

OnStar is actively working with AT&T to explore solutions for this issue. Updates will be communicated at a later date.
How should I contact OnStar while this issue is being resolved?

Until the voice services issue is resolved, you can use the OnStar Guardian™ app*58 to contact OnStar. Within the OnStar Guardian app, you’ll have access to the blue OnStar button, the red Emergency button and Roadside Assistance*61 from the app’s home screen. The OnStar Guardian app also offers Mobile Crash Response, which uses smartphone sensors to detect a crash and alert an OnStar Emergency-Certified Advisor.*41

You can also speak with an OnStar Advisor by calling 1.888.4ONSTAR.
How do I get the OnStar Guardian app?

The OnStar Guardian app is included in the OnStar Safety & Security Plan. Members can download the Guardian app from the App Store^®*62 or Google Play.™*63 If you do not have OnStar Safety & Security, OnStar Guardian is $15/month after a 30-day trial.
How can I learn more about the OnStar Guardian app?

You can learn more about the OnStar Guardian app here.

1 ^* Connected vehicle services require a connected vehicle services plan or trial, connected hardware, vehicle electrical system (including battery), wireless service and GPS satellite signal to be available and operating for features to function properly. OnStar acts as a link to existing emergency service providers. Check here for coverage maps, details and system limitations.

2 ^* Does not include emergency or security services. Check here for details and limitations.

3 ^* OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. Check here for details and limitations.

4a ^* Connected Access does not include emergency/security services and is available to the original owner/lessee only for model year 2015 vehicles or newer. Connectivity is dependent on compatible wireless networks provided by third-party wireless service providers. Changes in technology and wireless networks may limit or prevent the operation of standard connectivity. Services enabled by Connected Access are subject to change. Services, connectivity and capabilities vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions and are subject to user terms and limitations.

4b ^* Connected Access does not include emergency/security services and is available to the original owner/lessee only for model year 2015 vehicles or newer. Connectivity is dependent on compatible wireless networks provided by third-party wireless service providers. Changes in technology and wireless networks may limit or prevent the operation of standard connectivity. Services enabled by Connected Access are subject to change. Services, connectivity and capabilities vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions and are subject to user terms and limitations.

7 ^* Offer requires that you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. You may cancel at any time by pushing your blue OnStar button or by calling 1-888-466-7827. Check here for details.

8 ^* Offer requires that you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. You may cancel at any time by pushing your blue OnStar button or by calling 1.888.466.7827. Check here for details.

10 ^* Prices exclude applicable taxes. Applicable taxes will be displayed on the Checkout page. Plans/prices/taxes are subject to change without notice. A credit card or automatic debit payment is required for all online transactions. Call 1-888-466-7827 for more details.

12 ^* OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. Advisors certified by the International Academies of Emergency Dispatch.^® Check here for details and limitations.‌

13 ^* Roadside Services provided by Signature Motor Club, Inc., a member of the Allstate family of companies. Roadside services are for properly equipped vehicles with an eligible service plan only. Limitations and restrictions apply. A combination of roadside services can be used up to four times per year then additional charges apply. Additional charges apply to tire changes where a spare tire is not provided.

14 ^* Requires a select service plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. Check here for details and limitations.‌

15 ^* Requires a select service plan, an armed GM factory-installed theft-deterrent system and the selection of notification communication preference(s). Additional messaging and data rates may apply. Services are subject to user terms and other limitations and vary by model and/or vehicle configuration. Check here for more details.‌

16 ^* Advisor-based Turn-by-Turn Navigation is subject to terms and limitations and varies by vehicle model and/or vehicle configuration. Map coverage available in the U.S., Puerto Rico and Canada.‌

17 ^* On-Demand Diagnostics requires paid plan. Diagnostic capabilities vary by model and/or vehicle configuration and plan. Check here for details and limitations.

18 ^* Requires active connected vehicle services and enrollment in Vehicle Diagnostics. Proactive Alerts are designed to help predict specific types of issues based on information collected from the vehicle. Other factors may affect vehicle performance. Not all issues will deliver alerts. In certain scenarios, a Dealer service check may be required to confirm the accuracy of the Proactive Alerts.‌

19 ^* App functionality and feature availability vary with vehicle equipment and trim level. Data connection may be required and data charges may apply. Requires an active service plan and working electrical system. Terms and limitations apply.

20 ^* Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. Actual images and features may vary and are subject to change.

22 ^* Select service plan required. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. Check here for details and limitations.‌

23 ^* Connected Navigation and real-time points of interest only available on properly equipped vehicles. Device data connection and a select service plan required. Map coverage available in the U.S., Puerto Rico and Canada. Check here for details and limitations.‌

24 ^* Minutes are not available for purchase on 2020 model year or newer vehicles. For properly equipped 2019 model year or older vehicles, Hands-Free Calling requires active service and available minutes as part of a service plan or an Add-On. Calls may be made to and from the U.S. and Canada only. Minutes are valid until their expiration date or when your service plan ends, whichever comes first.‌

25 ^* Service varies with conditions and location. The vehicle must be on or Accessory power must be active to use the Wi-Fi Hotspot. Requires active service plan that includes data or paid data plan from AT&T or its local service provider.‌

26a ^* General Wireless Service Terms: Subject to the AT&T Session-Based Wireless Data Services Agreement at att.com/CANTermsandconditions. Geographic, usage and other restrictions apply and may result in service termination. Coverage and services not available everywhere. Other Monthly Charges/Line: May include applicable taxes and federal/state universal service charges, and in the case of Canada federal/provincial charges, Regulatory Cost Recovery Charge (up to $1.25); gross receipts surcharge; an Administrative fee; and other government assessments, which are not government-required charges. Pricing subject to change. AT&T will charge your credit card for the purchase price of your data plan, including taxes and applicable fees, once every 30 days, starting when you click “Submit.” If you use all of the data on your plan prior to the 30-day mark, you will not have any usage available until the end of the 30 days when you are charged again for your next monthly plan. You may choose to purchase/change plans during this gap to ensure continued usage.

26b ^* Data Plans offered by AT&T for OnStar Members: Prepaid session-based data plans provide you with access to AT&T wireless data services for your equipped vehicle including, but not limited to, features that may be used with wireless data services, content and application. Eligible GM vehicle, data plan and compatible SIM card required. Duration: Session-based prepaid plans for 30 days. Renewal: Plans auto renew every 30 days unless cancelled; cancel anytime. (Auto renew not available to residents of Quebec). To cancel, call 1-888-466-7827 or by accessing your account online. Payments: Monthly charges will automatically be billed to credit card on file on the 30-day mark unless cancelled. Payments are non-refundable (subject to applicable law). Data: Usage is calculated in full-kilobyte increments and rounded up to the next full-kilobyte increment. If you use your data allowance prior to your renewal, wireless data usage will be blocked. To start data usage before the 30-day auto renewal, you will need to sign up for a new plan. Data allowances must be used in time period provided or will be forfeited. Limit: 1 vehicle per 30-day prepaid plan. Devices: Sold separately. Data: For use in the U.S. and Canada only. Service in Canada depends upon availability of unaffiliated carrier coverage. Wi-Fi: Built-in Wi-Fi hotspot provides connectivity for up to seven Wi-Fi-capable devices. Devices connected to Wi-Fi use data from your plan. If you do not use a password, others will be able to use car hotspot. Once a device connects, it will automatically reconnect and use data from your plan unless hotspot is removed from returning device settings or hotspot password is changed. Performance varies based on number of devices connected and other factors. Geographic, usage, taxes, other monthly charges and restrictions apply and may result in service termination. Pricing subject to change. General Wireless Service Terms: Subject to the AT&T Session-Based Wireless Data Services Agreement available at att.com/CANTermsandconditions. Pricing, offer and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere.

27 ^* Not transferable. Properly equipped vehicles may be eligible for standard connectivity for up to 5 years from the activation date. Does not include emergency or security services. Services enabled by Connected Access are subject to change. Check here for details and limitations.

28 ^* Pre-owned properly equipped vehicles are eligible for 1 month of Connected Services trial and OnStar Safety & Security Plan coverage, starting at trial activation date; services may vary depending on the vehicle’s installed hardware; 3G: Includes OnStar services and select Remote Access Plan services; 4G LTE: Includes OnStar and Remote Access Plan services, plus a 3 GB or 1-month (whichever comes first) data plan trial. Services subject to user terms and limitations; capabilities vary by model and/or vehicle configuration and the type of connected hardware; check here for details. Data plan provided by AT&T or its local service provider. Availability subject to change. GM Canada may modify, extend or terminate offers for any reason, in whole or in part, at any time, without notice. Requires vehicle electrical system (including battery), wireless service and GPS satellite signal to be available and operating for features to function properly.‌

31 ^* Pre-owned properly equipped vehicles are eligible for 1 month of Connected Services trial and OnStar Safety & Security coverage, starting at trial activation date; services may vary depending on the vehicle’s installed hardware; 3G: Includes OnStar services and select Remote Access Plan services; data 4G LTE: Includes OnStar and Remote Access Plan services, plus a 3 GB or 1-month (whichever comes first) data plan trial. Services subject to user terms and limitations; capabilities vary by model and/or vehicle configuration and the type of connected hardware. Your 1-month trial will not be automatically converted into a paid service plan. If you choose to enroll in a paid monthly plan within 30 days of trial activation, you’ll receive the first 2 months of the selected paid plan at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. After expiry of the first 2 months of your paid plan, we will automatically bill your payment method at the then-current standard rate, and charges for data will be billed every 30 days by AT&T or its local service provider. The 2-month extension is for eligible customers only and excludes Connected customers who have previously participated in a trial. To enroll or to cancel at any time, push your blue OnStar button or call 1.888.466.7827. Check here for details. Data plan provided by AT&T or its local service provider. Availability subject to change. GM Canada may modify, extend or terminate offers for any reason, in whole or in part, at any time, without notice. Requires vehicle electrical system (including battery), wireless service and GPS satellite signal to be available and operating for features to function properly.

33 ^* Additional data plan rates may apply. Available on select GM vehicles with compatible hardware. Third-party trademarks are the property of their respective third-party owners and used under agreement. Requires active connected vehicle services and data plan or connection to an external Wi-Fi Hotspot. Vehicle data plans provided by AT&T or its local service provider. Services are subject to user terms and limitations. Check here for more details.

34 ^* Apple, the Apple logo, iPhone and Siri are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

36 ^* Google, Google Assistant, Android, Google Play, Android Auto and other related marks and logos are trademarks of Google LLC.

37 ^* CarPlay® interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone®. Data plan rates apply. CarPlay, Siri, & iPhone are trademarks of Apple Inc.

38 ^* Vehicle user interface is a product of Google, and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android™ smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android Auto is a trademark of Google LLC.

40 ^* Visit my.gm.ca/brand/en/learnAbout/bluetooth for more information. Full Bluetooth feature functionality varies by device, model and/or vehicle configuration, and software version. Bluetooth is a registered trademark of Bluetooth SIG, Inc.‌

41 ^* Requires subscription to a paid OnStar plan. OnStar Emergency Advisors are certified by the International Academies of Emergency Dispatch.^®

42 ^* Available on properly equipped vehicles. Does not monitor spare tire. Mobile app feature requires a select service plan.

43 ^* Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

44 ^* U.S., Canada, and Mexico only. Requires select paid plan. Service is designed to locate compatible connected vehicles. Eligibility varies by vehicle model and/or vehicle configuration. Functionality varies by mobile device. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Terms and limitations apply. Check here for details.

45 ^* Requires a select service plan. Service availability, features and functionality are subject to limitations and vary by vehicle, device and location. Device data connection is required. Alexa Skill/Google Actions require account linking to use. Lock/Unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and enabled remote start system. Check here for details and limitations.

46 ^* Available on select 2017 model year and newer vehicles with compatible hardware. Mobile app is available on select Apple and Android devices. Device data connection required.

47 ^* OnStar Members in Canada with an active service plan can push their blue OnStar button between 6am EST December 19th and 5am EST Christmas Day to find Santa and his reindeer. OnStar will donate US$1 to the Canadian Red Cross for every button-push to find Santa by Members up to a maximum donation of US$5,000.

48 ^* Requires a select service plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration. Check here for details and limitations.

49 ^* Requires a select service plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. Check here for details and limitations.‌

50 ^* Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

51 ^* Certain Alexa functionality is dependent on smart home technology.

52 ^* Spotify app requires active Spotify account. See www.spotify.com/ca-en/auto on your smartphone, tablet or computer for terms and to set up an account. Available on select model year 2018 and newer infotainment systems with compatible hardware. Spotify and the green circle design are registered trademarks of Spotify AB. Select service plan required.‌

53 ^* Content provided by The Weather Channel. The Weather Channel does not charge a subscription fee or require a lengthy sign-up process for using the Weather Channel App. ‌

54 ^* Content provided by Glympse.

55 ^* Subscriptions sold separately by SiriusXM after the trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates, plus fees and taxes, until you call 1-888-539-7474 to cancel. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit siriusxm.ca to see complete terms. Content varies by SiriusXM subscription package. ©2023 Sirius XM Canada Inc. “SiriusXM,” the SiriusXM logo, channel names and logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, fees and services are subject to change.

56 ^* All features not available on all connected-device platforms. Certain features of the SiriusXM with 360L may not be available unless ‘data’ is enabled in the vehicle; data charges may apply (charged separately) when your trial subscription ends.‌

57 ^* Content provided by AudioBooks.com.

58 ^* U.S. and Canada only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in select vehicles only and can connect automatically on Android devices only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. OnStar Guardian service plan (stand-alone plan, add-on plan or plan that includes the service), cell reception, GPS signal, and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. Pricing and availability subject to change. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827). Check here for details and limitations. If you are in immediate danger, call 911 directly.

60 ^* Service is designed to locate compatible smartphones with Location Services permission enabled. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply. Check here for details and limitations.

61 ^* Roadside services provided by Signature Motor Club, Inc., a member of the Allstate family of companies. Roadside services are for passenger vehicles (cars and trucks) and motorcycles only. Limitations and restrictions apply. Towing services can be used four times per year then additional charges apply. Additional charges may apply to tire changes when a spare tire is not provided.

62 ^* Apple, the Apple logo, iPhone and Siri are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

63 ^* Google Play and the Google Play logo are trademarks of Google LLC.

64 ^* OnStar is not available on Low Cab Forward trucks and GM vehicles built without OnStar hardware, which includes, but is not limited to, select base Chevrolet and GMC trucks. Select models require the purchase of additional factory installed OnStar hardware (option UE1). Option UE1 must be selected before the vehicle is built. Requires a working vehicle electrical system (including battery), active service plan, cell reception and GPS satellite signal. Services, connectivity and capabilities vary by model and/or vehicle configuration, and conditions as well as geographical and technical restrictions, and are subject to user terms and limitations. Check here for coverage maps, details and system limitations, or speak to your dealer for details.

65 ^* Terms apply. Available on select properly equipped 2015 model year and newer GM vehicles (excludes Volt, Low Cab Forward trucks and GM vehicles built without OnStar hardware, which includes, but is not limited to, select base Chevrolet and GMC trucks). Requires an active connected vehicle services plan. Fees, services and availability subject to change without notice. Applicable taxes not included. Does not include emergency or security services. Diagnostic capabilities vary by vehicle model. Not all issues will deliver alerts. Message and data rates may apply. See onstarvehicleinsights.ca for details and limitations.

66 ^* Up to seven additional individuals can be added to the “My Family” section within the app.

67 ^* Spotify app requires active Spotify account. Visit www.spotify.com/ca-en/auto on your smartphone, tablet or computer for terms and to set up an account. Available on select model year 2018 and newer infotainment systems with compatible hardware. Spotify and the green circle design are registered trademarks of Spotify AB. Select service plan required.

68 ^* Offer available in the U.S. and Canada only. Must associate and maintain an approved payment method with your account and authorize recurring payments. First month is at no charge; thereafter, OnStar will automatically bill your payment method at the then-current standard rate (currently $15/month plus taxes and fees), discounted to $5/month plus taxes and fees for OnStar members with a paid Connected Services plan (excluding Hands-Free Calling, Data, and Navigation add-ons). You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827). May not be combined with any other offers or retroactively applied. Offer subject to change.

69 ^* Connected Vehicle Plan does not include emergency or security services. Service varies with conditions and location. Data plans provided by AT&T or its local service provider. Check here for details and limitations.

70 ^* OnStar Guardian plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Advisors certified by the International Academies of Emergency Dispatch.^®

71 ^* OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. Check here for details and limitations.

72 ^* OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. Data plans provided by AT&T or its local service provider.

73 ^* Google built-in services are subject to limitations, and availability may vary by vehicle, infotainment system and location. Select service plan required. Certain Google actions and functionality may require account linking. User terms and privacy statements apply. Google, Google Play and Google Maps are trademarks of Google LLC.

74 ^* Eligible customers who associate an approved payment method with their account and authorize recurring payments for their service plan within 30 days of activating their 1-month OnStar Guardian trial, will receive 2 additional months of that plan at no additional charge. At the end of your trial and the first 2 months of your plan, OnStar will automatically bill the payment method on file monthly at then-current standard monthly rates. Customers with a preexisting OnStar or Connected Service plan are excluded from this offer. Plans may be cancelled at any time by pushing the blue OnStar button or calling 1.888.466.7827. May not be combined with other offers or retroactively applied. One-time redemption of offer per service plan or vehicle, as applicable. Offer subject to change.

75 ^* U.S. and Canada only. Available on properly equipped 2018 model year and newer GM vehicles. Select service plan, working electrical system and vehicle network connection required. Functionality is subject to user terms and limitations and varies by vehicle model. Check here for details and limitations.‌

76 ^* Text message and data rates may apply.

77 ^* OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. Advisors certified by the International Academies of Emergency Dispatch.^®

78 ^* Terms apply. Available on select properly equipped 2015 model year and newer GM vehicles (excludes Volt and GM vehicles built without OnStar hardware, which includes, but is not limited to, select base Chevrolet and GMC trucks). Requires an active connected vehicle services plan. Fees, services and availability subject to change without notice. Applicable taxes not included. Does not include emergency or security services. Diagnostic capabilities vary by vehicle model. Not all issues will deliver alerts. Message and data rates may apply. In-Vehicle Coaching features vary by vehicle model and year. See onstarvehicleinsights.ca for details and limitations.

79 ^* Service varies with conditions and location. The vehicle must be on or Accessory power must be active to use the Wi-Fi Hotspot. Requires active service plan that includes data or paid data plan from AT&T or its local service provider.

80 ^* Terms apply. Available on select properly equipped 2015 model year and newer GM vehicles (excludes Volt, Low Cab Forward trucks and GM vehicles built without OnStar hardware, which includes, but is not limited to, select base Chevrolet and GMC trucks). Requires an active connected vehicle services plan. Fees, services and availability subject to change without notice. Applicable taxes not included. Does not include emergency or security services. Diagnostic capabilities vary by vehicle model. Not all issues will deliver alerts. Message and data rates may apply. See onstarvehicleinsights.ca for details and limitations.

81 ^* Requires a select service plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss.

82 ^* Advisor-based Turn-by-Turn Navigation is subject to Terms and limitations and varies by vehicle model and/or vehicle configuration. Map coverage available in the U.S., Puerto Rico and Canada.

83 ^* Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.

84 ^* Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.ca/businesssolutions for details and limitations.

85 ^* Requires a select service plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada.

86 ^* On-Demand Diagnostics requires paid plan. Diagnostic capabilities vary by model and/or vehicle configuration and plan.

87 ^* OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. Advisors certified by the International Academies of Emergency Dispatch.^®

88 ^* Once the OnStar account is created, data provided via the Pre-Delivery Data Service will no longer be available and the vehicle will need to be opted into Telemetry to receive location and other vehicle-related information.

89 ^* Location information (latitude/longitude) may not be available on vehicles equipped with infotainment systems that provide privacy capabilities that allows the driver to mask the vehicle location.

90 ^* Requires an active/paid OnStar Safety & Security or Assurance subscription. Also, vehicle must be capable to support this feature.

91 ^* Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. See (chevroletsupercruise.ca, cadillacsupercruise.ca, gmcsupercruise.ca ) for compatible highways and more information. Requires properly equipped vehicle, active Super Cruise plan, active Wi-Fi hotspot, working electrical system, cell reception and GPS signal. Super Cruise Terms and Conditions apply.

91A ^* Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. See (chevroletsupercruise.ca, cadillacsupercruise.ca, gmcsupercruise.ca ) for divided and compatible highways and more information. Requires properly equipped vehicle, active Super Cruise plan, active Wi-Fi hotspot, working electrical system, cell reception and GPS signal. Super Cruise Terms and Conditions apply.

92 ^* Safety or driver assistance features are no substitute for a driver’s responsibility to operate a vehicle in a safe manner. A driver should remain attentive to traffic, surroundings, and road conditions at all times. Visibility, weather, and road conditions may affect feature performance. Read your vehicle’s owner’s manual for important feature limitations and information.

93 ^* Offer valid until December 31, 2023. 1-month trial will be activated upon registration for the OnStar Guardian app. Following the expiry of the trial period, service will be discontinued. To continue to use the service following the trial period, you must enter into a paid subscription. To do so, please contact us by pushing your blue OnStar button or calling 1.888.466.7827. Offer cannot be combined with other offers or applied retroactively. Offer subject to change or cancellation without notice. Conditions and limitations apply. For details, see onstar.ca.

94 ^* Vehicle Theme software update available on select vehicles with working electrical system and OnStar connectivity. Purchase Required. 2023 Cadillac LYRIQ by reservation or preorder only. See Dealer for details.

107 ^* GM factory-installed navigation system required. At time of posting, detailed map coverage is available for most major urban areas of the United States and for certain metropolitan areas of Canada (Vancouver, Calgary, Edmonton, Winnipeg, Windsor, London, Toronto, Ottawa, Montreal, Quebec City and Halifax). Coverage is significantly limited outside these areas.

108 ^* Requires the OnStar Basic Plan or Remote Access Plan. Service availability, features and functionality are subject to limitations and vary by vehicle, device and location. Device data connection is required. Account linking to use. Lock/Unlock feature requires automatic locks. Remote start/stop requires GM factory-installed and enabled remote start system. Check here for details and limitations.

109 ^* Offer ends June 1. Services provided by OnStar in its sole discretion. OnStar plan, working electrical system, cell reception, and GPS signal required. OnStar links to emergency services. Check here for coverage map, details, and system limitations.

110 ^* Offer ends June 1. Services provided by OnStar in its sole discretion. Data plans provided by AT&T or its local service provider. Services are subject to terms and limitations, and capabilities vary by vehicle model and/or configuration. Service varies with conditions and location.

111 ^* Eligible Canadian Forces and First Responder personnel and Professional Healthcare Workers will receive up to a $1,000 bonus (tax inclusive) which will be deducted from the negotiated price of the purchase, lease or finance of eligible new 2022 or 2023 Chevrolet, Buick, GMC and Cadillac vehicles delivered between January 4th, 2023 to January 2nd, 2024. Incentive offer takes place at the time of delivery. Eligible individuals include: Active, reserve and veteran military personnel plus their spouses and surviving spouses; firefighters, police, EMT/paramedics, 911 dispatchers, border service agents plus their spouses; and nurses, doctors and professional healthcare workers practicing at a Canadian hospital, clinic or nursing/retirement home. Must present proof of present or former membership in the Canadian Forces, valid proof of Canadian First Responder employment/government issued ID, or valid proof of current practice at a Canadian hospital, clinic or retirement/nursing home to be eligible, as applicable. Cannot be combined with certain other advertised lease and finance rates. Dealer may sell for less and order/trade may be necessary. GM Canada may modify, extend or terminate offers in whole or in part at any time without notice. Conditions and limitations apply. See dealer for details.

112 ^* The Canadian Red Cross name and emblem are used with its permission, which in no way constitutes an endorsement, express or implied, of any product, service, company, opinion or political position. For more information about the Canadian Red Cross, please visit redcross.ca.

113 ^* Lane Change On Demand and Automatic Lane Change are not available while trailering. Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. See (chevroletsupercruise.ca, cadillacsupercruise.ca, gmcsupercruise.ca ) for compatible highways and more information. Requires properly equipped vehicle, active Super Cruise plan, active Wi-Fi hotspot, working electrical system, cell reception and GPS signal. Super Cruise Terms and Conditions apply.

115 ^* EV Access does not include emergency/security services and is available to the original owner/lessee only for model year 2020 vehicles or newer. Connectivity is dependent on compatible wireless networks provided by third-party wireless service providers. Changes in technology and wireless networks may limit or prevent the operation of standard connectivity. Services enabled by Connected Access are subject to change. Requires a working vehicle electrical system (including battery), compatible wireless network reception and GPS satellite signal. Services, connectivity and capabilities vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions and are subject to user terms and limitations.

116 ^* No obligations. No credit card required. If you decide to continue service after your trial, the subscription plan you choose will continue and you will be charged according to your chosen payment method at then-current rates unless you cancel your services. Fees and taxes apply. Please see the SiriusXM Customer Agreement at siriusxm.ca/terms for complete terms and how to cancel, which includes calling SiriusXM at 1.855.854.4632. All fees and programming are subject to change, provided that we will notify you in advance of any price change. We use personal information in accordance with our Privacy Policy, available at siriusxm.ca/privacy.

117 ^* Subscriptions sold separately by SiriusXM after the trial period. If you decide to continue your service at the end of your trial subscription, the plan you choose will automatically renew and bill at then-current rates, plus fees and taxes, until you call 1-888-539-7474 to cancel. Service subject to the SiriusXM Customer Agreement and Privacy Policy, visit siriusxm.ca to see complete terms. Some services and features are subject to device capabilities and location availability. Certain features and/or content may not be available in vehicles with SiriusXM with 360L unless GM connected vehicle services is enabled in the vehicle. All fees and programming subject to change. Content varies by SiriusXM subscription package. SiriusXM and all related logos are trademarks of Sirius XM Radio Inc. and are used under license. SiriusXM Canada products, programming, and services are subject to change without notice.

118 ^* Paid plan required. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. Check here for details and limitations.

119 ^* Only standard on select new 2023MY Cadillac vehicles ordered after August 1, 2022. 3 years begins from the date of vehicle delivery. After initial 3-year period, an eligible Connected Services plan must be purchased. OnStar and Connected Vehicle Services require a working vehicle electrical system (including battery), active service plan, cell reception and GPS satellite signal. OnStar links to emergency services. Services, connectivity and capabilities vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions and are subject to terms and limitations. Check here for coverage maps, terms, details and system limitations. Data plans are provided by AT&T or its local service provider; availability subject to change; not transferable to subsequent vehicle owners. Non-refundable and no cash value.

120 ^* Does not include emergency or security services. 3 years begins from the date of vehicle delivery. Requires a working vehicle electrical system (including battery), wireless reception and device data connection. See onstar.ca for details and limitations. Features and functionality vary by vehicle. Available on select Apple and Android devices. Device data connection required. Non-refundable and no cash value.

121 ^* Only available on select new 2023MY vehicles. 3 years begins from the date of vehicle delivery. OnStar and Connected Vehicle Services require a working vehicle electrical system (including battery), active service plan, cell reception and GPS satellite signal. OnStar links to emergency services. Services, connectivity and capabilities vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions and are subject to terms and limitations. See onstar.ca for coverage maps, terms, details and system limitations. Data plans are provided by AT&T or its local service provider; availability subject to change; not transferable to subsequent vehicle owners. Non-refundable and no cash value.

122 ^* OnStar and Connected Vehicle Services require a working vehicle electrical system (including battery), active service plan, cell reception and GPS satellite signal. OnStar links to emergency services. Services, connectivity and capabilities vary by model and/or vehicle configuration and conditions as well as geographical and technical restrictions and are subject to terms and limitations. Check here for coverage maps, terms, details and system limitations. Data plans are provided and billed separately by AT&T or its local service provider; availability subject to change.

123 ^* Software installation must be user initiated while vehicle is parked. Alerts require myChevrolet, myBuick, myGMC, or myCadillac app for compatible iOS or Android devices with push notifications enabled.

124 ^* Actual images and features vary and are subject to change.

125 ^* By placing an order, you agree that Velocity Mode is licensed as Software subject to User Terms for Connected Vehicle Services and Privacy Statement. To fulfill this request, you authorize OnStar to initiate a vehicle software update that will be automatically disabled one year after purchase. You can cancel the purchase within 7 days from the date of purchase to receive a full refund. Contact an OnStar Advisor by calling 1.888.4ONSTAR or by pushing the blue OnStar button in your vehicle for more information. As part of the refund process, you will be required to consent to removal of the upgrade via a Vehicle Software Update on your center display.

126 ^* Requires select service plan. Not all issues will deliver alerts. Does not monitor spare tire.

127 ^* If you are in immediate danger, call 911 directly.

OnStar Services