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Help: Payment Methods

What payment options are available for OnStar?

As an OnStar Member, you can pay for your plan annually or monthly or save money by paying for a multiyear service plan.

Can I set up a monthly payment for OnStar?

Yes. You can set up a monthly payment using a credit card (MasterCard, Visa, American Express, or Discover), debit card (with MasterCard or Visa logo) or PayPal account.

Can I mail my payment?

You can send your annual payment cheque to:

OnStar Canada

How do I enroll in Continuous Coverage?

Sign up for OnStar Continuous Coverage, and we’ll automatically bill the payment method you have on file each month, ensuring uninterrupted OnStar service. To enroll in Continuous Coverage, you need to associate a credit card, PayPal account or automatic debit to your account. You can modify or remove your payment method from your account at any time by calling 1.888.4ONSTAR (1.888.466.7827), pushing your blue OnStar button, or by visiting the Owner Centre.

Can PayPal be used to pay for all OnStar services?

OnStar plans and plan add-ons can be purchased using PayPal, with the exception of data plans. At this time, data plans can only be purchased with bank-issued credit cards. If you choose to make a payment through PayPal, you will be redirected to a secure PayPal page and then back to OnStar to confirm the order.

Can I set up PayPal as an OnStar payment through an Advisor?

No. PayPal billing information can only be added to an OnStar account online on Owner Centre.

How do I sign up to use PayPal for OnStar?

Log in to your account on Owner Centre and update your payment method to PayPal.

How do I manage and update my PayPal account?

Visit paypal.com to manage your PayPal account.

How can I get a refund?

Members who request service cancellation will receive a prorated refund for charges made within the previous 30 days. If you no longer have possession of the vehicle with your active OnStar service plan, please call 1.888.4ONSTAR (1.888.466.7827). Cancelling service cannot be done online. For more, see OnStar User Terms and Privacy Statement.