Wherever emergencies happen, OnStar is there
Emergencies can happen anywhere. That’s why OnStar offers a multitude of services that can help you and your family not only feel safer but stay safer on the road. Here are six ways OnStar and our specially trained Advisors can help when emergencies occur, whether you’re in or out of any vehicle.
1. Locked out
Life has you on the go, sprinting from the office to the soccer field to the supermarket. And there’s no pause button, even when you lock your keys inside your vehicle. But luckily there is OnStar. Just call 1.888.4ONSTAR (1.888.466.7827) and an Advisor can remotely unlock your doors.* With a select service plan, you can remotely unlock your vehicle (if equipped) from your compatible smartphone using your vehicle mobile app.*
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When you travel with OnStar on your vacation, you are prepared for the unexpected.
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Even when you’re prepared, things can still go wrong. But there are steps you can take to deal with problems on the road.
2. Vehicle trouble
It seems there’s a gas station on every corner — until you need one. Good news for you, however: OnStar Advisors are available 24/7, ready to help. Whether you’re out of gas, have flat tire or just need assistance, push your blue OnStar button for Roadside Assistance* and an Advisor can connect with a local service provider to help you quickly and safely get back on the road.
3. Protect your ride
OnStar Stolen Vehicle Assistance* offers layers of protection to help deter thieves and help recover your vehicle if it’s ever stolen. You can be notified when your vehicle’s alarm is triggered with Theft Alarm Notification.* Once a police report has been made, OnStar can provide your stolen vehicle’s location to authorities. Remote Ignition Block™* can prevent a thief from restarting your vehicle once it’s off, and Stolen Vehicle Slowdown®* allows an Advisor to send a signal to slow your vehicle once police confirm it’s safe to do so.
OnStar helps police track a stolen vehicle
With the help of police and OnStar, Ryan Heald was able to get his stolen vehicle back.
Help at literally every turn
When an OnStar Member needed to get his son to the hospital, OnStar provided directions to get them there quickly.
4. Find your way
Life goes in a lot of directions but Turn-by-Turn Navigation* can help you get where you’re going. Just push your blue OnStar button and ask an Advisor for directions — they can download directions right to your vehicle and a voice will call out every turn. The Advisor can access a database of more than 1 million points of interest in Canada, including landmarks and locations that don’t have an address.
5. Medical emergency
When a medical situation occurs, an OnStar Emergency-Certified Advisor* is ready to help. Our specially trained Advisors can provide critical assistance and contact the appropriate emergency response, all with the push of a button. It doesn’t matter if it’s you, a passenger or another driver who needs assistance — OnStar can help.
Connected to family with the Guardian app
When Brian Rhode’s son was in a crash hours from home, the Guardian app helped save the day.
6. OnStar Guardian app
No matter where you go or what vehicle you’re in, the OnStar Guardian® app* can help keep you and your family safer. Choose from one of several OnStar plans that include the Guardian app and take more than 25 years of safety expertise with you everywhere you go. You’ll get key OnStar safety services right on your smartphone, including Mobile Crash Response, Roadside Assistance* and Emergency Services.* Plus, Location Status* that allows you to view and share locations on a live map with up to seven loved ones,* so you’ll know when family members arrive at their destinations.
Learn more about how OnStar can help save your day and protect you and your loved ones from the unexpected.